Refund policy

Thank you for choosing us for your caviar purchase. We pride ourselves on offering only the finest quality products and aim to provide every customer with an exceptional experience. If, for any reason, you’re not fully satisfied with your order, please contact us within 24 hours. We’ll gladly arrange a replacement or issue a refund.

To begin the process, please email us at info@theonlycaviar.com, including:

• Your order number
• The reason for your refund or replacement request
• Photos of the product in question

In certain cases, we may request that the item be returned before processing a refund.